What Does a Boiler Service Include and How Long Does It Take?

Boiler servicing is often misunderstood, yet it plays a key role in keeping your heating system running safely and efficiently. It is not just about ticking off a checklist. It is about preventing breakdowns, saving money, and keeping your home or business warm when it matters most. This article explains what is typically included in a boiler service, how long it takes, and whether the same rules apply to electric systems. It also looks at how your insurance might be affected if servicing is neglected. 

What does a boiler service include? 

A boiler service begins with a visual inspection of the boiler, flue, and surrounding pipework to check for obvious faults or signs of wear. From there, the engineer will test essential components such as the burner, heat exchanger, ignition and safety controls. The pressure level will also be checked and adjusted if needed. 

At the end of the visit, the engineer will provide a service record. This confirms the work has been completed and is useful if your boiler is under warranty or part of a property management agreement. 

How long does a boiler service take? 

In most cases, a boiler service will take between 30 and 60 minutes. This depends on the type and age of the boiler, whether it is easy to access, and whether any minor issues are found that require a closer look. 

If everything is working correctly, the service should be straightforward. If there are early signs of damage or wear, the engineer may take additional time to carry out tests or make recommendations. 

Do you need to be home while the boiler is serviced? 

Yes, someone will need to be present during the appointment. The engineer needs access to the boiler itself, and they may also need to test the heating system from within the property. If it is your home, you can stay while the work is carried out (many people use the time to ask questions or go over general maintenance tips). For commercial premises, a site manager or responsible person should be on hand to provide access and answer any basic questions if needed. 

Do electric boilers need servicing? 

Electric boilers are often simpler than gas models, but they still need servicing. While there is no combustion process involved, electric systems have components like pumps, thermostats, and safety sensors that can fail over time. 

Regular servicing ensures everything is working properly and helps maintain efficiency. For businesses and busy households, this is especially useful, as unnoticed faults can affect hot water availability or increase energy usage. 

(Even if your electric boiler seems to be working well, a quick check can often highlight small issues before they cause disruption.) 

Does house insurance cover boiler issues? 

This depends on your policy. Some insurers offer optional boiler cover, while others include it within broader home emergency protection. Either way, many policies have a condition that requires the boiler to be serviced annually. If it is not, you may find that your cover is invalid when you try to make a claim. 

It is a good idea to check the terms and keep a record of your servicing history. A well-maintained boiler is less likely to fail and more likely to be covered if something goes wrong. 

Book a professional boiler service with Onyx Solutions today. Our experienced engineers carry out thorough checks to keep your heating safe, efficient, and ready for the colder months.